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In this section of our site you will find a range of comprehensive articles, downloads and links offering help and configuration advice on the variety of internet services we offer.

Please choose a topic from the menu on the left. We have a wide range of support articles, FAQ's, guides, links and downloads. If there are any questions that you have which are not covered by this support section, please email us at support@nvc.net and our team will be glad to assist you!

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The statistics are alarming. According to Consumer Reports 2005 State of the Net survey of online customers, home Internet users have a 1-in-3 chance of experiencing the negative effects of Internet-delivered issues such as spyware and viruses.

The same report goes on to point out the irony of the situation given that Americans spent $2.6 billion on computer protection software over the last two years. During that same time period, $9 billion was spent on computer repairs in order to fix problems caused by viruses and spyware.
With all that money spent on protection, why does the problem continue to grow? The majority of consumers rely on free downloads and software in a box solutions. These products require users to install, maintain, and keep them updated. A large majority of these anti-virus programs aren’t up-to-date or set up properly.

NVC now has the solution! SecureIT Plus is a fully automated and guaranteed computer protection service. If a customer experiences a computer problem due to an Internet-delivered issue while using SecureIT Plus, we will repair their computer issues at no charge. That is how confident we are that this is the best Internet security service on the market.

While other products address one or two Internet protection issues, SecureIT Plus is a single service that is made up of a suite of technologies that are fully managed and supported to protect your computer. The service includes:
• fully managed virus and spyware protection
• automated Microsoft Windows updates
• an integrated pop-up blocker
• firewall protection
• ongoing hard drive maintenance and optimization for faster computer performance

SecureIT Plus can be self-installed or professionally installed remotely by trained technicians for a fee of $19.95. Once installed there is no required maintenance or monitoring on the part of the customer. SecureIT Plus is available to NVC Internet customers for only $4.95/month, with a one-time activation fee of $5.00. For more information, call 611 today.